Jodhpur: In a strong push towards transparent and responsive governance, Rajasthan’s Parliamentary Affairs, Law and Legal Affairs Minister Jogaram Patel on Sunday personally addressed public grievances during a Jan Sunwai (public hearing) held at Circuit House, Jodhpur. The initiative is part of the state government’s ongoing mission to engage with citizens and resolve their issues promptly.
Taking each grievance seriously, Minister Patel instructed officials from concerned departments to ensure timely and effective resolution of complaints. He emphasized that administrative accountability must be upheld at all levels.
Inclusive Governance Under CM Bhajanlal Sharma
Highlighting the state government's vision under Chief Minister Bhajanlal Sharma, Patel said the administration is committed to the principles of Sabka Saath, Sabka Vikas, Sabka Vishwas, moving towards an inclusive and empathetic governance model. The priority, he added, is to reach the most marginalized individuals and make their lives easier through responsive administration.
Officials Must Exemplify Responsible Governance
Urging all government officers to carry out their duties with sensitivity, impartiality, and promptness, Patel stated that any form of negligence or delay in addressing public concerns will not be tolerated. He stressed that the true essence of good governance lies in accountability and transparency. Officials, he said, must act not merely as executors of orders but as ambassadors of policy and change.
Jan Sunwai: A Bridge Between Government and Citizens
Patel emphasized that Jan Sunwai is more than just a formal event—it’s a vital democratic mechanism that reinforces public trust in governance. Its goal is not only to hear grievances but also to demonstrate that the government is listening and acting decisively.
During the session, complaints related to higher education, rural development, medical and health services, revenue, public works, electricity supply, local governance, and water distribution were raised. Minister Patel personally reviewed each case, sought real-time updates from departmental officers, and directed swift action.
He concluded by stating that it is the direct responsibility of every official to ensure that all grievances are resolved fairly, efficiently, and within a stipulated time frame.